InnoCare24 represents our after-sales service and customer care services. It recognizes after-sales product support and sales activities from the beginning to enhance customer loyalty and long-term partnerships. It aims to provide comprehensive and effective technical solutions across the entire product lifecycle.
The key factors in customer support are speed and quality when receiving customer issues. InnoCare24 guarantees prompt and thorough support not only by providing 24 hours a day and responding to customer inquiries through our technical support team or even official regional distributors within 24 hours through phone, email, and website inquiries. In addition, we have a strong technical support team that can provide all related activities from technical consultation to maintenance, repair, and any other requested support.
InnoCare24 ensures availability, cost, and quality throughout the entire product lifecycle, taking into account the availability of spare parts. In addition, free repairs are provided during the warranty period, including annual maintenance, repair, and replacement of defective components, and replacement services are provided during the repair process.
